covid 19 information

While restrictions are in place we can offer a slimmed-down service where needed as follows:

We can collect pets from animal hospitals but, sadly, we cannot offer a collection from our customers' homes.  You can arrange to bring your pet to us by appointment, but we cannot offer the same personal service we ordinarily like to offer due to the risk of corona virus contamination.  Wherever possible we would prefer payment over the telephone.  Should you bring your pet to us, there will be a table with a sterile surface, but social distance has to be maintained at all times.  Should you wish to choose a container for your pet's ashes these can be shown to you outside, under our canopy.  We are very sorry to say we will not be inviting anyone into our cabin since a safe distance would be impossible to maintain.  It is with a heavy heart we have to impose these restrictions at such a time, but we need to do this to protect our customers and ourselves.  Thank you for your understanding and take good care.

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